Enquire for Your Team →

Dialogue Café Licensed Partner Model

Make your hospitality venue more sign-language-friendly and socially impactful.

The Dialogue Café Licensed Partner Model helps cafés, restaurants, hotels, campuses and other hospitality environments create more inclusive customer and workplace experiences through practical Deaf awareness, sign-supported communication and Deaf talent engagement.

Request the Partner Pack Become a Pilot Partner
Dialogue Café team member signing with a customer at the counter
Photo: authentic Dialogue Café hospitality moment

What the Model Is Designed to Do

  • Help hospitality teams communicate more confidently with Deaf customers and colleagues
  • Introduce practical Deaf awareness and basic sign-supported communication
  • Support selected customer touchpoints, including menu or service communication where appropriate
  • Create pathways to engage Deaf talent in hospitality
  • Give participating venues a clear and credible inclusion framework

What Support Can Include

  • Deaf awareness training for staff
  • Basic sign-supported communication for hospitality situations
  • Selected menu or customer-journey adaptation
  • Support with Deaf talent engagement and recruitment where relevant
  • Use of a Sign-Language-Friendly Partner Badge, subject to agreed criteria
  • Ongoing guidance during the partnership period
Dialogue Café staff using sign-supported communication
Photo: Dialogue Café staff and customers

Who It Is For

  • Independent cafés and restaurants

  • Hotel and hospitality operators

  • Campus and workplace hospitality

  • Venues looking to strengthen accessible customer service

  • Organisations interested in combining inclusion with practical social impact

A Partnership, Not a One-Off Training Session

The model is designed to help venues embed practical changes over time rather than treat inclusion as a single awareness activity.

One-off session

Inclusion treated as a single awareness activity.

Partnership

Practical changes embedded over time, with the exact scope shaped around your:

  • Venue
  • Team
  • Customer journey

Partner Pack

The full Partner Pack is shared on request. Tell us about your venue so we can understand it and send you the most relevant information.

Request the Partner Pack

Selected organisations

Pilot Partnerships

For selected organisations, Dialogue Hub may explore a pilot partnership before a wider rollout. A pilot helps both sides:

Become a Pilot Partner
  • Test the model
  • Understand operational requirements
  • Identify the most useful support

Interested in Making Your Hospitality Venue More Sign-Language-Friendly?

Tell us about your venue, team and what you would like to improve. We will come back to you with the most suitable next step.

I'm interested in